Back to all

Make your Service Visit at Tuffy Chicago (Diversey Pkwy) a Good One

May 12, 2019

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622

More articles from Tuffy Chicago

The Little Valve that Could (PCV Valve Replacement)

May 5, 2024

It's easy to get letters like PVC and PCV mixed up. PVC is a plastic that's used in a lot of things, especially plumbing pipes. And PCV is a valve that helps your engine burn off excess fumes rather than having them pollute our atmosphere. PCV stands for positive crankcase ventilation. When y... More

Alternator Facts (Failing Alternator)

April 28, 2024

If you notice that your headlights are flickering at night, that's something to pay attention to. While there could be many different things that could cause that problem, one possibility is your vehicle's alternator. The alternator takes mechanical energy from the engine and turns it into electr... More

Wiper Blades in Illinois

April 21, 2024

If you're gonna drive around the Chicago area, you've got to be able to see! So having a good set of windshield wipers is extremely important. We've all experienced the frustration and fear of not being able to see clearly during a storm or when our windshield is just dirty.It seems like your wi... More