Back to all

Technician Training at Tuffy Chicago (Diversey Pkwy)

August 12, 2018

Your vehicle is important to you, and keeping it running properly is important to your lifestyle. That's why you're smart enough to have it serviced regularly at Tuffy Chicago (Diversey Pkwy) in Chicago. And even though it may just be routine maintenance, you want it done right by automotive professionals.

It's also very important to your Chicago service center to keep you happy and on the road. You might be surprised at the amount of money our Chicago auto service center spends annually to make sure our friendly and knowledgeable technicians are properly trained.

Tuffy Chicago (Diversey Pkwy) offers a variety of automotive services for many kinds of vehicles. We need to be current on the latest techniques and parts so that we can give you quality service. Our Chicago service centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Tuffy Chicago (Diversey Pkwy) technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services at Tuffy Chicago (Diversey Pkwy) require the use of specialized equipment. Tuffy Chicago (Diversey Pkwy) technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It's not only important that friendly and knowledgeable technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to detect potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems. For example, it's one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles/48,000 km and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better automotive service decisions.

Illinois folks may be interested to know that service technicians (including those at Tuffy Chicago (Diversey Pkwy)) are trained in compliance with federal and local Chicago laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It's the goal of Tuffy Chicago (Diversey Pkwy) to provide fast, courteous service. You should feel free to ask your friendly and knowledgeable technician or one of the managers about your service or for more information about their recommendations.

At Tuffy Chicago (Diversey Pkwy), well-trained service providers, established procedures, industry standards and, of course, great people, combine to give you the best auto service in Chicago.

Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622

More articles from Tuffy Chicago

Snake in the Engine (Serpentine Belt)

March 22, 2026

There's a belt that snakes through your engine. It's even named for a snake, the serpentine belt. It'll bite you when it breaks, possibly leaving you stranded. So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the r... More

TCB your PCV (PCV Valve Replacement)

March 15, 2026

Your gasoline engine goes through some exhausting work. Yes, it's truly exhausting, as in: it produces exhaust! And when your engine starts behaving like it's exhausted, such as running poorly or getting lousy fuel economy, the trouble may be something called a PCV valve. Did you know it's a ser... More

Why did my vehicle fail its emissions test?

March 8, 2026

We all want to breathe clean air and keep our planet green. One of the ways to do that is by requiring all vehicles with internal combustion engines to pass an emissions test. Thats because these vehicles can be big polluters. Everyone wants their car to pass the test so they can continue the... More