Back to all

Technician Training at Tuffy Chicago (Diversey Pkwy)

August 12, 2018

Your vehicle is important to you, and keeping it running properly is important to your lifestyle. That's why you're smart enough to have it serviced regularly at Tuffy Chicago (Diversey Pkwy) in Chicago. And even though it may just be routine maintenance, you want it done right by automotive professionals.

It's also very important to your Chicago service center to keep you happy and on the road. You might be surprised at the amount of money our Chicago auto service center spends annually to make sure our friendly and knowledgeable technicians are properly trained.

Tuffy Chicago (Diversey Pkwy) offers a variety of automotive services for many kinds of vehicles. We need to be current on the latest techniques and parts so that we can give you quality service. Our Chicago service centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Tuffy Chicago (Diversey Pkwy) technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services at Tuffy Chicago (Diversey Pkwy) require the use of specialized equipment. Tuffy Chicago (Diversey Pkwy) technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It's not only important that friendly and knowledgeable technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to detect potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems. For example, it's one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles/48,000 km and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better automotive service decisions.

Illinois folks may be interested to know that service technicians (including those at Tuffy Chicago (Diversey Pkwy)) are trained in compliance with federal and local Chicago laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It's the goal of Tuffy Chicago (Diversey Pkwy) to provide fast, courteous service. You should feel free to ask your friendly and knowledgeable technician or one of the managers about your service or for more information about their recommendations.

At Tuffy Chicago (Diversey Pkwy), well-trained service providers, established procedures, industry standards and, of course, great people, combine to give you the best auto service in Chicago.

Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622

More articles from Tuffy Chicago

In the Red (Why a Vehicle Overheats)

February 15, 2026

Heat is one thing that can damage a vehicle, especially if a problem isnt taken care of soon. Be on the lookout for signs that its getting too hot in some parts of your vehicle, starting with the most obvious one: the heat gauge/warning light on your instrument panel. When you see that heat gaug... More

See the Light (Bulb Replacement)

February 8, 2026

When you notice one of your headlights has gone out, its important for the safe operation of your vehicle to get it changed and working again. Not only is replacing a headlight important for your ability to see in the dark, but its also vital that it be lighting your way and aimed correctly so o... More

Putting a Stop to Brake Problems (Brake Service)

February 1, 2026

It's safe to say that most drivers take their brakes for granted. You press on the brake pedal and the vehicle slows down or stops. It's easy to see why it is so important for your vehicle's brakes to be working correctly. Brakes are an important safety feature of any vehicle. When it comes to... More