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Done Right. Period.
Tuffy Chicago (Diversey Pkwy.)
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We Service All Makes & Models
2 Years / 24,000 Miles Parts & Labor Warranty
We Diagnose & Fix Problems The First Time
Your Neighborhood Full Service Repair Facility
Convenient Financing Options Available
1400 W. Diversey Pkwy
Chicago, IL 60614
Chicago, IL 60614
773-929-3622
Mon-Fri
7:30 AM - 7:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
Click for directions
Our Customers' Reviews
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Jan 10, 2020
★★★★★
This was my first time at Tuffy's and I am very happy with my experience. The owner, Loren, was very informative and explained things to me in terms an average person can understand. The mechanics did a great job and had my car ready to go quickly. I will be back for car services in the future..
This was my first time at Tuffy's and I am very happy with my experience. The owner, Loren, was very informative and explained things to me in terms an average person can understand. The mechanics did a great job and had my car ready to go quickly. I will be back for car services in the future..
Dec 30, 2019
★★★★★
Everyone was very helpful and the service was timely and reasonably priced. Would absolutely come back in the future
Everyone was very helpful and the service was timely and reasonably priced. Would absolutely come back in the future
Dec 11, 2019
★★★★★
Had a great experience at Tuffy today including oil change and new brakes.
Had a great experience at Tuffy today including oil change and new brakes.
Nov 25, 2019
★★★★★
Alan was super helpful! They helped me with a spare and new tires. Would highly recommend and I'll definitely be back.
Alan was super helpful! They helped me with a spare and new tires. Would highly recommend and I'll definitely be back.
Nov 07, 2019
★★★★★
So happy with my new breaks! You guys rock
So happy with my new breaks! You guys rock
Oct 20, 2019
★★★★★
Every time I have gone into Tuffy they have been nothing but nice and extremely honest. They will tell you what you really need and not push you on something that is not completely needed. I used to go to dealers and I will never go back to them again. Thanks guys! Only request would be some more channels in the waiting room :)
Every time I have gone into Tuffy they have been nothing but nice and extremely honest. They will tell you what you really need and not push you on something that is not completely needed. I used to go to dealers and I will never go back to them again. Thanks guys! Only request would be some more channels in the waiting room :)
Oct 19, 2019
★★★★★
Came into Tuffy’s with a few different problems with my car. I was treated with respect and honesty for what could be possible options for our solutions. The manager, Jayson, took great care of me and made sure to get me on the road as soon as possible. Thank you to Jayson and the Tuffy’s team at Diversey/Southport location. You guys rock!!
Came into Tuffy’s with a few different problems with my car. I was treated with respect and honesty for what could be possible options for our solutions. The manager, Jayson, took great care of me and made sure to get me on the road as soon as possible. Thank you to Jayson and the Tuffy’s team at Diversey/Southport location. You guys rock!!
Oct 15, 2019
★★★★★
Excellent customer service, very knowledgeable. Will be back.
Excellent customer service, very knowledgeable. Will be back.
Aug 12, 2019
★★★★★
Tuffy prepared my car for a move to Colorado and it runs like new! Couldn’t be happier with the genuine service I received! Thanks Tuffy Diversey Parkway!!!
Tuffy prepared my car for a move to Colorado and it runs like new! Couldn’t be happier with the genuine service I received! Thanks Tuffy Diversey Parkway!!!
Aug 04, 2019
★★★★★
Great (and fast) customer service! These guys are great.
Great (and fast) customer service! These guys are great.
Jul 24, 2019
★★★★★
Excellent customer service, fast and efficient with repairs
Excellent customer service, fast and efficient with repairs
Jul 23, 2019
★★★★★
These guys are the best! I was in a hurry and they were able to get me back on the road safely and quickly. Definitely coming back for all my car needs!
These guys are the best! I was in a hurry and they were able to get me back on the road safely and quickly. Definitely coming back for all my car needs!
Jul 19, 2019
★★★★★
Pro job Thanks
Pro job Thanks
Jun 25, 2019
★★★★★
Admittedly, I don't know a lot about cars and appreciate that Tuffy is always honest and trustworthy regarding the needs of my car. They never try to sell me unnecessary repairs or look for issues with my car. Outside of the dealership, they are the only place I've ever gone for an oil change and been told that, all around, my car is in great shape. I appreciate that they are honest with me while also providing excellent service.
Admittedly, I don't know a lot about cars and appreciate that Tuffy is always honest and trustworthy regarding the needs of my car. They never try to sell me unnecessary repairs or look for issues with my car. Outside of the dealership, they are the only place I've ever gone for an oil change and been told that, all around, my car is in great shape. I appreciate that they are honest with me while also providing excellent service.
May 21, 2019
★★★★★
I can't say enough good things about this place. Jason and his crew, they're honest and decent people. I was in a jam and needed my car mid-repair to take my kid to school - they allowed me to pick up my car and bring it back the next day. I offered to leave a credit card to ensure my return, they refused and said they hadn't done enough to charge me. This is why I like to support local business!!
I can't say enough good things about this place. Jason and his crew, they're honest and decent people. I was in a jam and needed my car mid-repair to take my kid to school - they allowed me to pick up my car and bring it back the next day. I offered to leave a credit card to ensure my return, they refused and said they hadn't done enough to charge me. This is why I like to support local business!!
May 08, 2019
★★★★★
Great service from the moment you walk into the door. Friendly staff and well knowledgeable. my car was fixed in a timely manner and affordable price- Their staff always willing to help and accommodate service to your schedule. I totally recommend it.
Great service from the moment you walk into the door. Friendly staff and well knowledgeable. my car was fixed in a timely manner and affordable price- Their staff always willing to help and accommodate service to your schedule. I totally recommend it.
Apr 28, 2019
★★★★★
Wouldn’t go anywhere else in Chicago! They definitely lived up to what I had already heard about them. They do what they can to look out for you. Great service, highly recommend!!!
Wouldn’t go anywhere else in Chicago! They definitely lived up to what I had already heard about them. They do what they can to look out for you. Great service, highly recommend!!!
Apr 24, 2019
★★★★★
Fixed tire super quickly for a low price. Been to them 3 times now and been transparent and fast. good service
Fixed tire super quickly for a low price. Been to them 3 times now and been transparent and fast. good service
Apr 05, 2019
★★★★★
Needed a new full set of brakes and could not have found a better place. Everyone was so and helpful!! They will now be the only place I go for all my car repair needs! Highly recommend!!
Needed a new full set of brakes and could not have found a better place. Everyone was so and helpful!! They will now be the only place I go for all my car repair needs! Highly recommend!!
Mar 28, 2019
★★★★★
I've been wanting to try these guys out for some time. Our car was overdue for an oil change and its brakes needed to be checked. I called and they were able to take care of the car the same day. Really happy with the service and getting the car back to me on time. Special thanks to Loren and Jason!
I've been wanting to try these guys out for some time. Our car was overdue for an oil change and its brakes needed to be checked. I called and they were able to take care of the car the same day. Really happy with the service and getting the car back to me on time. Special thanks to Loren and Jason!
Mar 18, 2019
★★★★★
Grey service , friendly staff Highly recommend
Grey service , friendly staff Highly recommend
Mar 16, 2019
★★★★★
Great service - the car just needed a new battery connection clamp because the old one was corroded and loose. Not a big job, but the guys replaced it for free - no charge.
Great service - the car just needed a new battery connection clamp because the old one was corroded and loose. Not a big job, but the guys replaced it for free - no charge.
Feb 26, 2019
★★★★★
Jason and the team at Tuffy are great! This is the second time I've gone to them after getting an outrageous quote from the dealership. Will definitely go to them first next time! The team here are friendly, knowledgeable, up front, and honest! Highly recommend Tuffy!
Jason and the team at Tuffy are great! This is the second time I've gone to them after getting an outrageous quote from the dealership. Will definitely go to them first next time! The team here are friendly, knowledgeable, up front, and honest! Highly recommend Tuffy!
Nov 02, 2018
★★★★★
I give this place 5 stars! David was so honest and helpful and saved me alot of money. I will go back and also refer my family and friends . Thank you 😁
I give this place 5 stars! David was so honest and helpful and saved me alot of money. I will go back and also refer my family and friends . Thank you 😁
Sep 18, 2018
★★★★★
I have been taking my VW to Tuffy's for service for the last 6 years. Since I am a loyal customer, it goes without saying that I am very satisfied with their service and pricing. I highly recommend Tuffy's.
I have been taking my VW to Tuffy's for service for the last 6 years. Since I am a loyal customer, it goes without saying that I am very satisfied with their service and pricing. I highly recommend Tuffy's.
Aug 26, 2014
★★★★★
Recently, I had my tires rotated at a local shop in the Chicago area. At that time they told me I needed new brake pads, shocks and struts. I wasn’t sure about their diagnosis on my vehicle so I decided to take my car to the Tuffy location at 1400 W. Diversey in Chicago. After dropping off my vehicle, Chris quickly called me to let me know that I in fact do NOT need to new brakes - I still have 75% life, and there are no signs that I need new shocks and struts. When I returned to Tuffy to pick up my car, Chris had one of his guys take me out so I could show them why I thought I needed shocks and struts. We went for a quick drive and the employee explained to me what I would feel and see when it was time for new shocks and struts. Chris could have had a big sale with me because I really don't know any different. I appreciate his integrity and providing me honest information about my car.
Recently, I had my tires rotated at a local shop in the Chicago area. At that time they told me I needed new brake pads, shocks and struts. I wasn’t sure about their diagnosis on my vehicle so I decided to take my car to the Tuffy location at 1400 W. Diversey in Chicago. After dropping off my vehicle, Chris quickly called me to let me know that I in fact do NOT need to new brakes - I still have 75% life, and there are no signs that I need new shocks and struts. When I returned to Tuffy to pick up my car, Chris had one of his guys take me out so I could show them why I thought I needed shocks and struts. We went for a quick drive and the employee explained to me what I would feel and see when it was time for new shocks and struts. Chris could have had a big sale with me because I really don't know any different. I appreciate his integrity and providing me honest information about my car.
Aug 26, 2014
★★★★★
I wanted to advise you of a top notch manager your company has at your Chicago (Southport & Diversey Avenue) location. I brought my SUV in with some questions about the exhaust that was recently replaced, unfortunately, by another repair shop. It was louder than normal. I stopped by on a Saturday and the manager came out and looked at it and explained to me the exhaust system on the car, and how he would look at it once he got it up in the shop. Most places wont even bother to come out from the counter to take 2-3 minutes to answer some questions. I wanted to be sure that at a minimum the replaced exhaust system was working properly - even if loud. My wife dropped the car off, and we also asked to have an alignment done. Chris called me later that day and explained, in detail, how the system was installed and that it was safe and running properly, but unfortunately based on the poor install done by another shop, the only remedy would be to replace more than was needed because of the way it was installed. After explaining it all, and having a full understanding I decided to leave it. I asked about the alignment and he said the mechanic drove it around and it was fine, and the air pressure in the tires was higher than needed. He lowered the pressure for me. Also, what I was most surprised with was that he said it didn't need an alignment. This may be the first time I've heard this out of a shop. Most, if not all places, will do it and charge you without determining if you even need it. To me, this speaks volumes of the person and the character of your manager, and your company. One can not put an estimate or price on honesty especially in the service market. Your manager gave me peace of mind and also saved me unneeded expenses. It's because of him, I will bring my car into Tuffy for all future work and will not hesitate one bit to recommend it to others. I really can't say how well I was treated on both times - and at no expense. Your company should be proud to have someone like this representing it.
I wanted to advise you of a top notch manager your company has at your Chicago (Southport & Diversey Avenue) location. I brought my SUV in with some questions about the exhaust that was recently replaced, unfortunately, by another repair shop. It was louder than normal. I stopped by on a Saturday and the manager came out and looked at it and explained to me the exhaust system on the car, and how he would look at it once he got it up in the shop. Most places wont even bother to come out from the counter to take 2-3 minutes to answer some questions. I wanted to be sure that at a minimum the replaced exhaust system was working properly - even if loud. My wife dropped the car off, and we also asked to have an alignment done. Chris called me later that day and explained, in detail, how the system was installed and that it was safe and running properly, but unfortunately based on the poor install done by another shop, the only remedy would be to replace more than was needed because of the way it was installed. After explaining it all, and having a full understanding I decided to leave it. I asked about the alignment and he said the mechanic drove it around and it was fine, and the air pressure in the tires was higher than needed. He lowered the pressure for me. Also, what I was most surprised with was that he said it didn't need an alignment. This may be the first time I've heard this out of a shop. Most, if not all places, will do it and charge you without determining if you even need it. To me, this speaks volumes of the person and the character of your manager, and your company. One can not put an estimate or price on honesty especially in the service market. Your manager gave me peace of mind and also saved me unneeded expenses. It's because of him, I will bring my car into Tuffy for all future work and will not hesitate one bit to recommend it to others. I really can't say how well I was treated on both times - and at no expense. Your company should be proud to have someone like this representing it.
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Welcome to Tuffy Chicago (Diversey Pkwy.)
Tuffy Auto Chicago, Your Complete Auto Repair &
Tire Specialist!
Tuffy Chicago has established itself as a pillar within the Chicago, IL community thanks to our unrelenting passion for auto repair done right. Our hard-working team of certified technicians is the best in the business and nothing pleases them more than seeing yet another satisfied customer walk through the door.
No matter the problem, Tuffy Chicago is the answer! We provide our customers with an abundance of automotive services that include; auto repair, brakes, exhaust, transmission, radiator, suspension, electrical, engine, fuel system, brake noise, failed emissions testing and more! For a more extensive inventory of our services please click the service list tab located in the main menu above.
Tuffy Chicago is also well known for being the Chicago community's number one certified tire dealer. Whether you are shopping for new tires or simply need a flat tire repaired, Tuffy is your destination! Our customers can choose from an extensive selection of new tires and no one beats our technicians when it comes to tire repair services.
At Tuffy, we pride ourselves on the affordability and punctuality our customers have come to expect. All of our rates are fair and honest, and we operate with efficiency to ensure that you are back on the road as soon as possible!
Tuffy loves to reward our customers, so it's natural that our website is full of savings opportunities. For 365 days a year customers can count on finding great quarterly specials on our home page. Furthermore, every month we send out exclusive eSpecial offers to all of our email subscribers!
Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours.
Our goal is to be
the best auto repair service center and tire dealer in the Chicago area.
Give us a call today to schedule an appointment.
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