Back to all

Make your Service Visit at Tuffy Chicago (Diversey Pkwy) a Good One

May 12, 2019

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622

More articles from Tuffy Chicago

Strutting Your Stuff (Shocks and Struts)

October 12, 2025

Ever wonder how your vehicle is able to move over bumps, potholes and other irregularities in the road and you hardly feel a vibration in the cabin? Its your shocks and struts doing the hard work along with the rest of your suspension and tires. They keep the ride smooth and are important for yo... More

Knowledge is Power (Battery Testing)

October 5, 2025

Its likely happened to you once or twice. You head to your vehicle, open the door, turn the key and lo and behold, your battery is dead. Now youre stranded, may have to get a jump or a tow, and youll definitely be late for wherever you were headed. While your vehicle may sometimes give you warni... More

No Fueling Around (Fuel Filter Replacement)

September 28, 2025

A driver called in to the shop the other day saying his European sports sedan had an odd problem. He was driving when his car started to slow down. Applying more throttle didn't help. He pulled over to the side of the road, shut the engine off and waited a few minutes before starting it up aga... More