December 29, 2024
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Chicago (Diversey Pkwy). You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Tuffy Chicago (Diversey Pkwy) as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Chicago (Diversey Pkwy), we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622
April 27, 2025
No, ERG isnt the sound a pirate makes. Its a part in your vehicle that recirculates exhaust gas to reduce certain gases and pollutants in the atmosphere. In fact, ERG stands for Exhaust Gas Recirculation. One gas our vehicles may make when they burn fuel is nitric oxide, which can play a big ro... More
April 20, 2025
Don't love winter weather? Here's a list of four things you need to keep a watch on during the winter months. Let's start with coolant levels. Coolant is as important in cold weather as it is in hot weather. Think of the term "anti-freeze." Your coolant needs to be adjusted for climate and temp... More
April 13, 2025
As your vehicle ages, its performance isnt quite what it used to be, but many of us never notice the change because its gradual. So here are a few questions to ask yourself. Does your vehicle feel like it doesnt have the pep that it used to? Have you noticed your fuel economy isnt quite as good... More